Customer service & maintenance of your injection moulding machine

Thanks to standardised training and processes, as well as our many years of specialist experience in servicing injection moulding machines, you can expect the same high standard of service from ENGEL worldwide. Our experts - hotliners, logistics staff and service technicians - are on site for you at more than 80 locations worldwide. With us, you can plan your maintenance work in advance to avoid an unplanned shutdown.

Thanks to our 24/7 service hotline, we are available for you around the clock.

• More than 90 experienced ENGEL hotline experts worldwide will help you immediately with all machine-specific topics, but also with application technology challenges. 24 hours a day, 7 days a week. You can also contact us online at any time via a service request - either via our remote maintenance tool directly at the machine or in the customer portal via computer, tablet or smartphone.

With products from our service portfolio, you can ensure safe operation of your injection moulding machines. Thanks to preventive maintenance and the timely replacement of machine components, your machine operators and machines remain protected. Even if your injection moulding machine is relocated to another site, we ensure smooth transport and fast and safe recommissioning.

We ensure that your spare parts - including plasticising components - are delivered to you worldwide the next morning, so that you do not have to put up with long downtimes.

Your data is safe with us - we offer you secured and reliable processes when using our digital solutions. For every operation, we can only access your machine with your consent and always use a secure, encrypted connection.