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ENGEL Service
For a lifelong partnership
ENGEL offers you service and spare parts management for the life of the machine. The delivery of your injection moulding machines or an automation solution is only the beginning of our partnership. We accompany you from the installation of your machine in your production until the end of its service life. And when it's time for a new machine, we offer you support according to your specific requirements.
Downtime costs money and time. To prevent this, you as a customer have certain expectations of ENGEL service: short communication channels and prompt service. And that is exactly what you can rely on us for. For high-performance and efficient production.
global availability
Service technicians on duty for you
Spare parts hubs worldwide
Our team of ENGEL service experts are available for you around the clock. Day and night or even on the weekend, we are personally there for you if you have an urgent requirement. We are guaranteed to respond to your service request, start troubleshooting immediately and send you the necessary spare parts.
More than 720 ENGEL service technicians from over 80 locations and over 90 hotline experts worldwide provide you with support on site and online - quickly and straightforwardly. Our competent service team supports you whenever you need help: for unplanned service calls as well as for planned maintenance work, for ENGEL injection moulding machines of any age, for all of our technologies and for any control unit version.
A forward-looking stocking as well as an efficient logistics strategy, enables the delivery of almost all spare parts to your location the next morning. For all your machine types, regardless of machine age, we have the right spare parts on call.
Know-how guarantees your competitive edge. ENGEL offers a broad training portfolio for every need. Flexibly tailored to your requirements:
as classroom training in one of our training centres or at your location
as a webinar
or as a flexible online course.
Whether you are looking for the ideal design for your plasticising process, the implementation of a suitable maintenance contract or increased performance in your injection moulding processes. Experienced ENGEL service experts offer you concrete answers and concepts that meet your technical requirements. Online or at your site, together we will get the most out of your system.
Our team of ENGEL service experts are available for you around the clock. Day and night or even on the weekend, we are personally there for you if you have an urgent requirement. We are guaranteed to respond to your service request, start troubleshooting immediately and send you the necessary spare parts.
More than 720 ENGEL service technicians from over 80 locations and over 90 hotline experts worldwide provide you with support on site and online - quickly and straightforwardly. Our competent service team supports you whenever you need help: for unplanned service calls as well as for planned maintenance work, for ENGEL injection moulding machines of any age, for all of our technologies and for any control unit version.
A forward-looking stocking as well as an efficient logistics strategy, enables the delivery of almost all spare parts to your location the next morning. For all your machine types, regardless of machine age, we have the right spare parts on call.
Know-how guarantees your competitive edge. ENGEL offers a broad training portfolio for every need. Flexibly tailored to your requirements:
as classroom training in one of our training centres or at your location
as a webinar
or as a flexible online course.
Whether you are looking for the ideal design for your plasticising process, the implementation of a suitable maintenance contract or increased performance in your injection moulding processes. Experienced ENGEL service experts offer you concrete answers and concepts that meet your technical requirements. Online or at your site, together we will get the most out of your system.
 "Dirk Horn | Huf Hülsbeck & Fürst")
We know the high quality that ENGEL brings to the table in the area of service and application technology. That's why we immediately opted for the process optimisation offered with the help of online support.
Regardless of whether you operate reactive, preventive or predictive maintenance
Would you like to determine individually when our ENGEL service experts are available for you?
Do you need our support to ensure that you always have the most important spare parts in stock?
You don't want any nasty surprises when it comes to maintenance costs?
Your employees need tailor-made training to be able to maintain the machines regularly and efficiently?
Then our individually configurable ENGEL Service Level Agreement is exactly what you need!
A broad machine portfolio - a comprehensive service portfolio
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