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Picture shows e-connect portal on screen

e-connect customer portal

Your platform for the entire injection moulding production -
powered by ENGEL

The e-connect customer portal is the central entry point into the world of digital injection moulding. The online platform is constantly being expanded into a fully-fledged digital ecosystem for injection moulders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production and maintenance & service.

Your advantages with our e-connect customer portal
Focus on the entire production cell - manufacturer-independent
Image shows the status of the machines in production

The e-connect customer portal is always up to date and helps to exploit the full potential of ENGEL injection moulding solutions. We map the entire production cell. Even third-party machines can be connected to use e-connect features. You get a live production view at the touch of a button and can manage your entire mould shop centrally.

Clear dashboards to measure production targets
Image shows overview of overall system effectiveness per machine in the e-connect customer portal

By networking your assets, systems and operations, new ways of managing production are made possible. Measure your production targets via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are crucial for your Overall Equipment Efficiency (OEE).

Access to expert knowledge in the e-connect portal
Picture shows insight into the process parameter analysis in ENGEL's e-connect portal

Due to demographic change, the shortage of skilled workers is a major challenge. It is all the more important to distribute the expertise already available in the best possible way. The e-connect portal is based on in-depth ENGEL injection moulding knowledge built up over years and assists you in finding solutions. In the e-connect portal you will find analyses and suggestions based on your process parameters to identify problems in production or on components more quickly.

New features, additional users and systems can be easily integrated
Picture shows user management in the ENGEL customer portal

You have the option of controlling production sites, the number of plants, users and access to the system according to individual requirements. No local hardware is required. All your data is stored centrally with the highest security standards and is available from anywhere at any time. Relevant information that influences your process and product quality can be accessed easily and quickly on the platform. In the e-connect portal, each user can work effectively according to their role.

Accelerated digital service processes
Picture shows order for identification of spare parts

Experience optimised service support with the e-connect portal: it enables efficient management of service requests and tickets. You can access comprehensive system documentation with just a few clicks. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. Say goodbye to long processes and discover a new era of maintenance - conveniently and digitally via our e-connect portal!

Data-based decisions through advanced process data analysis
Picture shows process data analysis in ENGEL's e-connect portal

Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and in a more targeted manner. Our analysis function allows comparisons between batches and helps you to identify production deviations. Optimise your production with advanced analysis functions. Allowing you to remain competitive in a constantly changing industrial landscape.

What our customers say
Picture shows maintenance technicians at Greiner Packaging

Thanks to part finder, I need 50% less time for spare part identification and can devote myself to more important tasks. No more tedious searching through catalogues. A photo or the input of relevant information is enough - the intelligent algorithm does the rest.

Thomas Walter, Maintenance Technician at Greiner Packaging
Picture shows managing director at SolidPlast

After the introduction of shopfloor monitoring, our daily 15-minute meetings have become an important routine. We use shopfloor monitoring to solve problems from the previous day.

Dariusz Barton, Managing Director at SolidPlast
Picture shows process technicians at Schöfer

I no longer have to rely solely on my gut feeling as to which process parameters need to be changed so that no rejects are produced. This saves me time when troubleshooting. Depending on the cycle time, this saves me up to 30 minutes, which I can use for other tasks.

Niclas Lugmayr, Process Technician at Schöfer
Picture shows toolmaker at Intercable

It is very important to bring the production specialists together with the simulation engineers. Every iteration costs time and money. By using sim link, the number of iterations could be reduced and the quality of the simulation improved.

Gianluca Cappella, Toolmaker at Intercable
How do you get into the e-connect portal?

Do you already have an e-connect portal account or would you like to register now?

Picture shows customer working in ENGEL's e-connect portal

For registered customers

Log in to the e-connect portal with your existing access data. The functionalities are constantly being further developed.

Image shows registration in ENGEL's e-connect customer portal

For non-registered customers

Don't want to miss the release of new e-connect functionalities? Register now for the e-connect portal.

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For interested parties without ENGEL systems

Would you like to benefit from the advantages of the unlimited e-connect portal even without ENGEL systems? Sign up for our newsletter! We will inform you as soon as registration is possible.

What does the e-connect portal offer you?

Get to know the functionalities of the e-connect portal.

Maintenance and service
e-connect lite package

Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.

Production support
e-connect basic package

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.

Extended process support
e-connect advanced package

Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.

Advanced functions

You can also add individual digital products to the portal as required to fully utilise the potential of production.

Maintenance and service
e-connect lite package

Keep track of orders and service tickets. Communicate directly with the ENGEL team in the customer portal. You can find the machine documentation online at any time. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to optical spare part identification (part finder). The spare parts are identified by means of image and text recognition via a search algorithm.

Production support
e-connect basic package

With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analysed retrospectively and optimisation potential is identified at the touch of a button. The configuration effort of the monitoring is low. The monitoring of all machines runs independently of the manufacturer.

Extended process support
e-connect advanced package

Keep an eye on the entire injection moulding cell process: With the process insights functionalities, you can make better decisions during sampling, start-up or root cause analysis. Achieve improved quality and efficiency in complaint analyses. Long-term effects are revealed through the simplest batch comparisons.

Advanced functions

You can also add individual digital products to the portal as required to fully utilise the potential of production.

  • Spare part identification made easy

    ... thanks to part finder. Identify spare parts easily using image and text recognition. Integrated into the e-connect customer portal, you can order parts with just one click.

  • Increased transparency in production

    ... with shopfloor monitoring. Maintain an overview of your machinery. Identify optimisation potential with little effort and increased efficiency.

  • More production efficiency

    ... thanks to process insights. Gain valuable insights into your production. Optimise quality, productivity and efficiency for sustainable success.

  • Digital transformation at Nürnberg Gummi

    Watch the video to discover how the introduction of ENGEL shopfloor monitoring at Nürnberg Gummi has revolutionized efficiency and quality in the manufacture of baby products.

Service packages in the e-connect portal

Depending on your requirements, we offer different packages.

Are you a maintenance technician who wants to proactively avoid downtimes and easily order spare parts? Or do you deal with manual settings of the production cell as a process technician? Would you like to learn tips and tricks for process optimisation?

Choose the package that best suits your needs.

Functions e-connect lite (free of charge) e-connect basic (subject to charge) e-connect advanced (subject to charge)
Maintenance and Service Production support Extended process support
Optical spare part identification & ordering x x x
Service Request Management x x x
Service tickets x x x
Machine documentation x x x
Production monitor x x
Standstill input x x
Shift report x x
Comparison between production orders x
Data comparison of orders/batches x
Process visualisation x

Further features

(subject to charge)

Add individual digital products to the portal to use the full the potential of production.

Picture shows construction of a door module made of plastic

Data Transfer between Simulation Software and Injection Moulding Machine

sim link
The bi-directional interface sim link enables data exchange between simulation software and the injection moulding machine.

Learn more

Picture shows software for process parameter monitoring in the injection moulding manufacturing process

Monitor process parameters

iQ process observer
Hundreds of process parameters are continuously monitored and optimised throughout the injection moulding process.

Learn more

Picture shows remote maintenance support at ENGEL

Remote Maintenance Tool

e-connect.24
With the intelligent remote maintenance tool e-connect.24 you get qualified help around the clock. With a guaranteed response time of 2 hours.

Learn more

Picture shows Condition Monitoring from ENGEL

Condition Monitoring

e-connect.monitor
Digital condition monitoring of key components of your injection moulding machine during operation. This allows you to predict the remaining service life of the monitored parts in your machines.

Learn more

Image shows advanced data analysis by ENGEL

Advanced data analysis

data analytics
Our cloud-based portal solution offers advanced analysis tools for extensive process data. Compare parameter behaviour, generate detailed datasets and visualise interactions.

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Christopher Stafford

Sales Operations Manager

Write to us

The ENGEL team will be happy to assist you with comprehensive know-how on the subject of injection moulding.

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