 "ENGEL service for injection molding machines | ENGEL")
- Home
- About ENGEL Service
ENGEL customer service
For a lifetime partnership
The delivery of ENGEL injection molding machines or automation is only the beginning of our partnership. We stay with you from the installation of your equipment on your plant floor until the end of the service life of your machine or robot. And when it is time for a new machine, we will look at your specific requirements and help design your new investment to ensure your continued long-term success. ENGEL customer service is all about your complete satisfaction.
Our ENGEL service team is available 24/7.
Downtime costs money. That’s why you have certain expectations from the ENGEL customer service – easy lines of communication, timely service, hotline assistance, and the list goes on. And that is exactly what our customers get from us. Plastic injection molding services when you need them.
worldwide
Service technicians ready for you
Spare parts hubs worldwide
Our ENGEL service team immediately gives you the support you need, 24/7 and around the world. No matter what time, we are personally here for you if you have an urgent inquiry. We guarantee to respond to your service request, start troubleshooting and send you the necessary spare parts immediately.
More than 720 ENGEL service technicians at over 80 locations and over 90 hotline experts can provide quality support throughout the plastic injection molding process – on-site or online. Our competent service team supports you whenever you need it: with ENGEL injection molding machines of any generation, with all of our technology, and with any control unit version - for either unscheduled service calls as well as for planned maintenance work.
Predictive inventory stocking, as well as an efficient logistics strategy, enable the delivery of most spare parts to your location the next morning. Regardless of the machine age, we have the right spare parts in stock for all machine types.
Be one step ahead of your competitor with a comprehensive understanding of your injection molding machine and robot. ENGEL offers a broad training portfolio for your specific needs:
classroom training at one of our training centers or at your location
webinar
online course
Whether you are looking for the ideal design for your plasticizing process, the implementation of a suitable maintenance contract, or increased performance of your injection molding machines. Experienced ENGEL customer service experts offer you concrete answers and concepts that meet your technical requirements. Online or at your facility, together we will get the most out of your system.
Our ENGEL service team immediately gives you the support you need, 24/7 and around the world. No matter what time, we are personally here for you if you have an urgent inquiry. We guarantee to respond to your service request, start troubleshooting and send you the necessary spare parts immediately.
More than 720 ENGEL service technicians at over 80 locations and over 90 hotline experts can provide quality support throughout the plastic injection molding process – on-site or online. Our competent service team supports you whenever you need it: with ENGEL injection molding machines of any generation, with all of our technology, and with any control unit version - for either unscheduled service calls as well as for planned maintenance work.
Predictive inventory stocking, as well as an efficient logistics strategy, enable the delivery of most spare parts to your location the next morning. Regardless of the machine age, we have the right spare parts in stock for all machine types.
Be one step ahead of your competitor with a comprehensive understanding of your injection molding machine and robot. ENGEL offers a broad training portfolio for your specific needs:
classroom training at one of our training centers or at your location
webinar
online course
Whether you are looking for the ideal design for your plasticizing process, the implementation of a suitable maintenance contract, or increased performance of your injection molding machines. Experienced ENGEL customer service experts offer you concrete answers and concepts that meet your technical requirements. Online or at your facility, together we will get the most out of your system.
 "Dirk Horn | Huf Hülsbeck & Fürst")
We are convinced of ENGEL’s high service and application technology quality. That's why we immediately opted for process optimization with online support.
Regardless of whether you operate reactive, preventive, or predictive maintenance
Would you like to decide when our ENGEL service experts are available for you?
Do you need our support to ensure that you always have essential spare parts in stock?
You don't want any unpleasant surprises when it comes to maintenance costs?
Do your employees need customized training to maintain the machines regularly and efficiently?
Then our individually configurable ENGEL service level agreement is exactly what you need!
)
