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e-connect customer portal
Platform for your injection molding production - powered by ENGEL
The e-connect customer portal is the main access to the world of digital injection molding. The online platform is being expanded to a complete digital ecosystem for injection molders. It includes solutions across the entire lifecycle of your equipment - from design and sampling to production, maintenance & service.
The e-connect customer portal is always up to date and supports you in using the full potential of ENGEL injection molding solutions. The entire production cell is displayed. Third-party machines can also be connected to use the e-connect features. You get a live view of your production at the push of a button and can manage all your machines.
Networking your machines, systems, and operations opens up new ways to manage production. You can measure your production goals via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are critical to your Overall Equipment Efficiency (OEE).
The shortage of skilled workers is a major challenge nowadays. That’s why it is important to use the available expertise within the company. The e-connect portal is based on ENGEL injection molding knowledge built up over years and assists you in finding solutions. The e-connect portal creates analyses and makes suggestions based on your process parameters to identify production or component issues more quickly.
You have the possibility to control production sites, the number of machines, users and access rights according to individual requirements. No local hardware is required. Your data is stored centrally with the highest security standards and is accessible from anywhere at any time. Relevant information that affects your process and product quality can be accessed easily, quickly and anytime on the platform. In the e-connect customer portal, each user can work efficiently.
Experience optimized service support with the e-connect portal: It enables efficient management of service requests and tickets. With just a few clicks, you can access comprehensive system documentation. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. No more tedious processes in the future! It is a new maintenance era - conveniently and digitally accessible through our e-connect portal!
Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and more specifically. Our analysis function allows comparisons between batches and helps to identify production deviations. Optimize your production with advanced analysis functions and remain competitive in a constantly changing industry.
The e-connect customer portal is always up to date and supports you in using the full potential of ENGEL injection molding solutions. The entire production cell is displayed. Third-party machines can also be connected to use the e-connect features. You get a live view of your production at the push of a button and can manage all your machines.
Networking your machines, systems, and operations opens up new ways to manage production. You can measure your production goals via configurable online dashboards. Keep an eye on operating times, downtimes, causes of failure, cycle times or production progress. These factors are critical to your Overall Equipment Efficiency (OEE).
The shortage of skilled workers is a major challenge nowadays. That’s why it is important to use the available expertise within the company. The e-connect portal is based on ENGEL injection molding knowledge built up over years and assists you in finding solutions. The e-connect portal creates analyses and makes suggestions based on your process parameters to identify production or component issues more quickly.
You have the possibility to control production sites, the number of machines, users and access rights according to individual requirements. No local hardware is required. Your data is stored centrally with the highest security standards and is accessible from anywhere at any time. Relevant information that affects your process and product quality can be accessed easily, quickly and anytime on the platform. In the e-connect customer portal, each user can work efficiently.
Experience optimized service support with the e-connect portal: It enables efficient management of service requests and tickets. With just a few clicks, you can access comprehensive system documentation. Thanks to our visual spare parts identification part finder, spare parts can be ordered easily via the portal. No more tedious processes in the future! It is a new maintenance era - conveniently and digitally accessible through our e-connect portal!
Our extended process data analysis in the e-connect portal provides detailed insights into parameter profiles. As a result, you can react faster and more specifically. Our analysis function allows comparisons between batches and helps to identify production deviations. Optimize your production with advanced analysis functions and remain competitive in a constantly changing industry.
 "Thomas Walter | Greiner Packaging")
Thanks to part finder, I need 50% less time for spare part identification, allowing me to focus on more important tasks. No more tedious catalog searches. A photo or inputting relevant information is enough - the intelligent algorithm takes care of the rest.
 "Dariusz Barton | SolidPlast")
After implementing shopfloor monitor, our daily 15-minute meetings have become an important routine. We use shopfloor monitor to address issues from the previous day.
 "Niclas Lugmayr | Schöfer")
I no longer have to rely solely on my intuition to determine which process parameters need to be adjusted to avoid producing rejects. This saves me time when troubleshooting. Depending on the cycle time, this could free up to 30 minutes for me to use for other tasks.
 "Gianluca Cappella | Intercable")
It is crucial to bring production specialists together with simulation engineers. Each iteration costs time and money. By using sim link, the number of iterations has been reduced, improving the quality of the simulation.
Do you already have an e-connect portal account or would you like to sign up?
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Get to know the functionalities of the e-connect portal.
e-connect lite package
You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to the visual spare parts identification (part finder). The parts are identified using image and text recognition through a search algorithm.
e-connect basic package
With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.
e-connect advanced package
Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.
You can additionally add individual digital products to the portal as needed to fully maximize the production potential.
e-connect lite package
You can easily keep track of orders and service tickets, and communicate directly with the ENGEL team in the customer portal. Machine documentation is online 24/7. Spare parts for machines and robots can be ordered easily via the e-connect portal thanks to the visual spare parts identification (part finder). The parts are identified using image and text recognition through a search algorithm.
e-connect basic package
With the shopfloor monitoring solution, you have an overview of your entire machinery. In addition, production data is analyzed retrospectively, and optimization potential is identified at the push of a button. The configuration effort is minimal, and the monitoring of all machines runs independently of the manufacturer.
e-connect advanced package
Gain full visibility into the entire process of the injection molding cell: With the process insights functionalities, you can make informed decisions during sampling, start-up or root cause analysis. Enhance quality and efficiency in reject analyses, while uncovering long-term effects through simple batch comparisons.
You can additionally add individual digital products to the portal as needed to fully maximize the production potential.
e-connect portal service packages
Based on your requirements, we offer different packages.
Are you a maintenance professional looking to proactively avoid downtime and easily order spare parts? Or are you a process technician dealing with manual settings of the production cell? Do you want to learn tips and tricks for process optimization?
Choose the package that best fits your needs.
| Functions | e-connect lite (free of charge) | e-connect basic (subject to charge) | e-connect advanced (subject to charge) |
|---|---|---|---|
| Maintenance and service | Production support | Extended process support | |
| Optical spare part identification & ordering | x | x | x |
| Service request management | x | x | x |
| Service tickets | x | x | x |
| Machine documentation | x | x | x |
| Production monitor | x | x | |
| Standstill input | x | x | |
| Shift report | x | x | |
| Comparison between production orders | x | ||
| Data comparison of orders/batches | x | ||
| Process visualization | x |
(subject to charge)
Add individual digital products to the portal to make use of the full production potential.
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![Picture shows ENGEL part finder on smartphone]( "Part finder | ENGEL")
Customer Benefit in Focus at ENGEL's "inject 4.0" StandSeptember 23, 2024At the digital solutions stand, ENGEL demonstrates how their innovative assistance systems optimise the entire production process – from initial design and testing to serial production and post-production service.
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ENGEL TeamDecember 21, 2023Questions & Answers: ENGEL customer portalDecember 21, 2023e-connect can be integrated into all phases of the product life cycle. The many functions ensure increased production efficiency and data security. The innovative ENGEL customer portal sets new standards in the digital injection molding world.
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![Picture shows 2 men in front of a green injection molding machine]( "The managing directors of SolidPlast, Dariusz Barton and Bartłomiej Ustowski (on the left), rely on shopfloor monitoring to ensure reliable series production.")
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ENGEL TeamOctober 30, 2023Shopfloor monitoring & process monitoring at SolidPlastOctober 30, 2023SolidPlast from Poland specializes in the processing of polyoxymethylene (POM). The implementation of shopfloor monitoring and the iQ process observer for process monitoring saves costs and energy.
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 "Part finder | ENGEL")
 "Cyber security in injection molding | ENGEL")
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 "The managing directors of SolidPlast, Dariusz Barton and Bartłomiej Ustowski (on the left), rely on shopfloor monitoring to ensure reliable series production.")
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